Terms & Conditions

Terms and Conditions :

Below are stated our “Terms and Conditions” Please Read them carefully and if you have any questions please e-mail us on info@figuresforsale.co.uk.

These terms are applicable to “You” (the customer) and “Us” (Figures For Sale) as the supplier forming a contract (Order) between both parties. These Terms and Conditions come into effect on submission of your order.


We reserve the right not to follow through with any order / contract without reason, returning any payment made if we wish and you will be informed accordingly.


Privacy Statement


All information supplied to Figures For Sale will not be given to any "third parties" without either the consent of the individual concerned or a court summons.


Credit card information is not stored electronically at our office on any databases, E-Mail addresses are never given to "third parties". Phone numbers entered are not given to third parties and are only used when we have a problem with your order that we deem not suitable to communicate with you by e-mail.


Prices


All prices listed are subject to change at any time as are our special offers / promotions. Prices and offers selected as part of your order will be honoured and not affected by any price / offer changes made subsequent to your order being placed.


Payments


1. Payment for goods must be made before any items are shipped, any payments made by any form of Post / Courier are at your own risk and we cannot be held responsible for any payments that go missing in the post. We will return any incorrect payment methods received to the address with payment, if no address is included payment will held until we are contacted. Credit card payments made online are through PayPal.


Communication


Nearly all communication is made via e-mail so please ensure a valid working account is used and check your mail if you are expecting a message from us . All e-mail communication is deemed as “not secure” therefore any sensitive information must not be included with such communication i.e. credit card numbers. Figures For Sale cannot be held responsible for any information transmitted in this way becoming compromised by a third party.


Orders


You can place your order Online.


Postage Costs


UK Orders


Postage costs are detailed on our website and are subject to change without notice but not once your order has been submitted.


International Orders Postage costs are detailed on our website and are subject to change without notice but not once your order has been submitted.


Delivery


Orders are despatched by methods at our discretion and advised accordingly.



Returns

All returns must be agreed by us before being accepted.


If you are un-happy with your purchase please advise us within 14 days of receipt. Items will be accepted back as long as they are in a re-saleable / un-opened condition and therefore should be packed carefully to avoid damage.


Customers are responsible for the safe return of goods to us and should use a suitable postal method covering any financial loses if goods lost or damaged in the post. Suitable packing should be used and we advise against “Brown Paper” and that items returned are sent in a “box” by Recorded Post for low value items and Standard Parcels with enhanced compensation for expensive items are deemed suitable refundable postage options.


Refunds


Refunds will be made via the original payment method but not including the postage costs in returning the item to us.


Cancellation of Order


You have the right to cancel any order that is currently un-processed / despatched .We advise this is done by e-mail is acceptable but not guaranteed and we confirm cancellation via e-mail.


International Orders (Outside the UK)


You may be required to pay customs / import charges on your goods. This is totally outside our control and you should check with your local customs department if un-sure. In some countries these charges can be very high so we advise finding this out before placing an order.


Even though most Airmail European orders are received in 3 to 8 days and Airmail Worldwide orders between 5 and 14 days if there is a delay in receiving the order we cannot do anything until 28 days has elapsed from the date the order was sent.


Re-Deliveries


Parcels returned to us as "Not Called For", "Incorrect Address" or "Refused" that are required to be re-delivered will require the actual postage costs being paid before item is re-sent which will be advised for acceptance and if not accepted cost of goods alone will be refunded.



Our “Terms and Conditions” do not affect your “Statutory Rights” and are covered by current law for the United Kingdom.