Returns
Please complete the form below to request an RMA number.
All returns must be agreed by us before being accepted.
If you are not happy with your purchase please advise us within 14 days of receipt. Items will be accepted back as long as they are in a re-saleable / un-opened condition and therefore should be packed carefully to avoid damage.
Customers are responsible for the safe return of goods to us and should use a suitable postal method covering any financial loses if goods lost or damaged in the post. Suitable packing should be used and we advise against “Brown Paper” and that items returned are sent in a “box” by Recorded Post for low value items and Standard Parcels with enhanced compensation for expensive items are deemed suitable refundable postage options.
Refunds
Refunds will be made via the original payment method but not including the postage costs in returning the item to us.
Return postage to be paid by buyer.